Frequently Asked Questions

To hold a specific date and time, a non-refundable deposit of 25% of the estimated charges is due to Party Bus Charleston SC when the booking is made. The remaining balance is charged to the card on file two weeks ahead of the service date.

Passenger counts are capped at each vehicle's seating capacity and cannot be exceeded.

Any overtime is charged to the card on file. A fifteen minute grace period applies, after which time is billed in half-hour increments at the vehicle's hourly rate.

(1) Extra costs incurred during the trip — overtime, mileage, tolls and parking — are the Client's responsibility. Party Bus Charleston SC supplies an itemized invoice listing each additional fee and its cost. (2) The vehicle is inspected together by Party Bus Charleston SC and the Client before service begins, and any existing damage is recorded for the Client's protection. It is inspected again at the end of the engagement. Damage found that was not noted beforehand is the Client's responsibility, including repairs and any cleaning beyond normal use caused by the Client or their guests. (3) The Client is accountable for damage, vandalism, and items lost or stolen from the vehicle by anyone in their party. Replacement is billed at cost, plus $75 per hour of labor, plus revenue lost while the vehicle is out of service.

Cancelling more than 14 days ahead forfeits the 25% deposit. Cancelling within 14 days of the service date is charged in full, and bookings made inside that 14 day window cannot be cancelled. Deposits are non-refundable in every case. We cannot be held responsible for delays or cancellations caused by airlines, trains or boats.

Cancellation Insurance can be added when you book. It lets you cancel all or part of your reservation up to 24 hours before the scheduled start, and we refund the cancelled services less the cost of the insurance, tax, and any booking fees.

Tell us about changes to your plans as early as you can. Call 843-216-2627 if you need help. Last minute changes cannot be guaranteed, but we will do what we can to work with you where availability allows.

Your reservation is built from the details you give us, and paying the deposit holds that specific vehicle, date and time. Changes to the service, the vehicle, or the schedule depend on availability and must go through our office at 843-216-2627. No change to the original booking is guaranteed. Anything rescheduled or rebooked on the day of service carries a Rescheduling Fee of 20% of the base fare or $20, whichever is greater, and that fee applies regardless of the reason for the change.

Smoking is not permitted inside any Party Bus Charleston SC vehicle. Anyone who breaks this rule is responsible for the resulting cleaning costs or damage (see cleaning charges).

Clean-up of bodily fluids or biohazard material carries an automatic charge of $250.00 per incident, billed to the card on file. There are no exceptions.

Party Bus Charleston SC enforces state and federal law and operates a zero tolerance policy on underage drinking — no alcohol may be consumed or handled by anyone below the legal drinking age. Illegal drugs, the illegal use of drugs, contraband and weapons are likewise prohibited for every passenger for the duration of the trip. If a vehicle is seized or damaged because of a Client's misuse of alcohol, drugs, contraband or weapons, the Client covers the repair costs and the income lost while the vehicle cannot be hired. Alcohol may not be taken outside the bus at any point during the trip. What counts as contraband, drugs or a weapon is determined at the sole discretion of the driver and Party Bus Charleston SC. The driver and Party Bus Charleston SC may end the trip immediately over the possession or misuse of any of them, in which case passengers arrange their own onward transport and forfeit the full fare.

Everyone travelling under this contract must stay inside the passenger cabin while the vehicle is moving, and must not stand in or lean out of escape hatches or windows. Party Bus Charleston SC is not responsible for injuries arising from misconduct, whether the vehicle is moving, stopped, or being boarded and exited. The Client is answerable for the conduct and any damage caused by every guest they bring aboard. Harassment, fighting, violence, or damage to the vehicle or its equipment directed at the driver, staff or anyone else on or near the bus gives the driver the right to end the trip. Passengers then arrange their own transport and forfeit the full fare.

Child seats can be provided on request for an additional $20 per seat. For liability reasons Party Bus Charleston SC does not fit, tighten or adjust them. Making sure each child's seat is properly installed and secured before departure is entirely the Client's responsibility — neither the driver nor Party Bus Charleston SC can check or confirm it. Seats vary by model and must be set for each child's size, height and weight.

A Pet Fee of $50 per animal covers the extra sanitation and cleaning needed after pets travel with us. Service Animals are exempt. The fee does apply to Emotional Support and Therapy Animals.

The Client carries full financial liability for damage caused to the vehicle during the rental by themselves or anyone in their party. We are not liable for mechanical breakdown during a charter, and our obligation in that event is limited to making up the lost time on a date agreed by both parties.

We accept no liability for belongings left behind, lost, missing or damaged. Anything found in a vehicle will gladly be returned at our convenience, and where shipping is needed the Client covers the cost. Items unclaimed after thirty days become the property of Party Bus Charleston SC and are disposed of appropriately.